Privacy Policy

Personal Information

• Account information (name, email address, password)
• Profile information (native language, learning languages, proficiency level)
• Payment information (processed securely through Stripe)
• Communication preferences

Usage Information

• Learning progress and statistics
• Conversation history with AI tutors
• Lesson completion data
• Device information and browser type
• IP address and approximate location

Voice and Audio Data

• Voice recordings for pronunciation practice (processed in real-time, not stored permanently)
• Speech-to-text transcriptions for conversation features

• Provide Services: Deliver personalized language learning experiences, AI conversations, and lesson content.
• Improve Learning: Analyze your progress to recommend appropriate lessons and identify areas for improvement.
• Communication: Send learning reminders, streak notifications, and important account updates.
• Security: Protect against fraud, abuse, and unauthorized access to your account.
• Analytics: Understand how users interact with our platform to improve features and user experience.
• Legal Compliance: Comply with applicable laws and regulations.

We implement industry-standard security measures to protect your personal information:

• End-to-end encryption for data transmission (TLS/SSL)
• Secure password hashing using bcrypt
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure cloud infrastructure with data redundancy

We do not sell your personal information. We may share data with:

• Service Providers: Third-party services that help us operate our platform (payment processing, cloud hosting, analytics).
• Language Partners: If you use our tutor matching feature, limited profile information may be shared with potential language partners.
• Legal Requirements: When required by law, court order, or government request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data we hold.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your account and associated data.
• Portability: Export your learning data in a machine-readable format.
• Opt-out: Unsubscribe from marketing communications at any time.
• Restriction: Request limitation of processing in certain circumstances.

Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember your language and learning preferences
• Analyze platform usage and performance
• Provide personalized learning recommendations

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect some platform functionality.

Children's Privacy

Verbaq is designed for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately at [email protected].

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws, including GDPR for European users.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.