Security
Last updated: January 28, 2026
At Verbaq, security is not an afterthought—it's built into every layer of our platform. We employ industry-leading security practices to protect your personal information, learning data, and payment details.
Security Certifications & Compliance
SOC 2 Type II
Annual audits verify our security controls meet rigorous standards
GDPR Compliant
Full compliance with European data protection regulations
PCI DSS Level 1
Highest level of payment card security via Stripe
CCPA Compliant
California Consumer Privacy Act compliance for US users
Data Encryption
Encryption in Transit
All data transmitted between your device and our servers is encrypted using TLS 1.3.
Encryption at Rest
All stored data is encrypted using AES-256 encryption.
Password Security
Passwords are hashed using bcrypt with a high work factor.
Infrastructure Security
Cloud Infrastructure
Enterprise-grade cloud with multiple availability zones and 99.9% uptime.
DDoS Protection
Advanced DDoS mitigation protects our services from attacks.
Regular Backups
Automated daily backups with point-in-time recovery.
Access Control
Role-Based Access Control
Team members have access only to data necessary for their roles.
Multi-Factor Authentication
All internal systems require MFA. Users can enable 2FA on their accounts.
Privacy & Data Handling
Voice Data Processing
Voice recordings are processed in real-time and not stored permanently.
AI Conversation Privacy
We do not sell or share conversation data with third parties.
Security Monitoring
24/7 Monitoring
Our security team monitors systems around the clock.
Penetration Testing
Regular penetration tests by independent security firms.
Protect Your Account
Use a strong, unique password
Enable two-factor authentication
Be cautious of phishing emails
Review active sessions regularly
Report a Security Issue
Contact our security team immediately if you discover a vulnerability.
[email protected]